feedback_labels

Creates, updates, deletes, gets or lists a feedback_labels resource.

Overview

Name	`feedback_labels`
Type	Resource
Id	`google.contactcenterinsights.feedback_labels`

Fields

The following fields are returned by SELECT queries:

get
list
list_all_feedback_labels

Name	Datatype	Description
`name`	`string`	Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
`createTime`	`string (google-datetime)`	Output only. Create time of the label.
`label`	`string`	String label used for Topic Modeling.
`labeledResource`	`string`	Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
`qaAnswerLabel`	`object`	QaAnswer label used for Quality AI example conversations. (id: GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue)
`updateTime`	`string (google-datetime)`	Output only. Update time of the label.

Name	Datatype	Description
`name`	`string`	Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
`createTime`	`string (google-datetime)`	Output only. Create time of the label.
`label`	`string`	String label used for Topic Modeling.
`labeledResource`	`string`	Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
`qaAnswerLabel`	`object`	QaAnswer label used for Quality AI example conversations. (id: GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue)
`updateTime`	`string (google-datetime)`	Output only. Update time of the label.

Name	Datatype	Description
`name`	`string`	Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
`createTime`	`string (google-datetime)`	Output only. Create time of the label.
`label`	`string`	String label used for Topic Modeling.
`labeledResource`	`string`	Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
`qaAnswerLabel`	`object`	QaAnswer label used for Quality AI example conversations. (id: GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue)
`updateTime`	`string (google-datetime)`	Output only. Update time of the label.

Methods

The following methods are available for this resource:

Name	Accessible by	Required Params	Optional Params	Description
`get`	`select`	`projectsId`, `locationsId`, `datasetsId`, `conversationsId`, `feedbackLabelsId`		Get feedback label.
`list`	`select`	`projectsId`, `locationsId`, `datasetsId`, `conversationsId`	`filter`, `pageSize`, `pageToken`	List feedback labels.
`list_all_feedback_labels`	`select`	`projectsId`, `locationsId`	`filter`, `pageSize`, `pageToken`	List all feedback labels by project number.
`create`	`insert`	`projectsId`, `locationsId`, `datasetsId`, `conversationsId`	`feedbackLabelId`	Create feedback label.
`patch`	`update`	`projectsId`, `locationsId`, `datasetsId`, `conversationsId`, `feedbackLabelsId`	`updateMask`	Update feedback label.
`delete`	`delete`	`projectsId`, `locationsId`, `datasetsId`, `conversationsId`, `feedbackLabelsId`		Delete feedback label.

Parameters

Parameters can be passed in the WHERE clause of a query. Check the Methods section to see which parameters are required or optional for each operation.

Name	Datatype	Description
`conversationsId`	`string`
`datasetsId`	`string`
`feedbackLabelsId`	`string`
`locationsId`	`string`
`projectsId`	`string`
`feedbackLabelId`	`string`
`filter`	`string`
`pageSize`	`integer (int32)`
`pageToken`	`string`
`updateMask`	`string (google-fieldmask)`

`SELECT` examples

get
list
list_all_feedback_labels

Get feedback label.

SELECT
name,
createTime,
label,
labeledResource,
qaAnswerLabel,
updateTime
FROM google.contactcenterinsights.feedback_labels
WHERE projectsId = '{{ projectsId }}' -- required
AND locationsId = '{{ locationsId }}' -- required
AND datasetsId = '{{ datasetsId }}' -- required
AND conversationsId = '{{ conversationsId }}' -- required
AND feedbackLabelsId = '{{ feedbackLabelsId }}' -- required
;

List feedback labels.

SELECT
name,
createTime,
label,
labeledResource,
qaAnswerLabel,
updateTime
FROM google.contactcenterinsights.feedback_labels
WHERE projectsId = '{{ projectsId }}' -- required
AND locationsId = '{{ locationsId }}' -- required
AND datasetsId = '{{ datasetsId }}' -- required
AND conversationsId = '{{ conversationsId }}' -- required
AND filter = '{{ filter }}'
AND pageSize = '{{ pageSize }}'
AND pageToken = '{{ pageToken }}'
;

List all feedback labels by project number.

SELECT
name,
createTime,
label,
labeledResource,
qaAnswerLabel,
updateTime
FROM google.contactcenterinsights.feedback_labels
WHERE projectsId = '{{ projectsId }}' -- required
AND locationsId = '{{ locationsId }}' -- required
AND filter = '{{ filter }}'
AND pageSize = '{{ pageSize }}'
AND pageToken = '{{ pageToken }}'
;

`INSERT` examples

create
Manifest

Create feedback label.

INSERT INTO google.contactcenterinsights.feedback_labels (
data__label,
data__labeledResource,
data__name,
data__qaAnswerLabel,
projectsId,
locationsId,
datasetsId,
conversationsId,
feedbackLabelId
)
SELECT 
'{{ label }}',
'{{ labeledResource }}',
'{{ name }}',
'{{ qaAnswerLabel }}',
'{{ projectsId }}',
'{{ locationsId }}',
'{{ datasetsId }}',
'{{ conversationsId }}',
'{{ feedbackLabelId }}'
RETURNING
name,
createTime,
label,
labeledResource,
qaAnswerLabel,
updateTime
;

# Description fields are for documentation purposes
- name: feedback_labels
props:
  - name: projectsId
    value: "{{ projectsId }}"
    description: Required parameter for the feedback_labels resource.
  - name: locationsId
    value: "{{ locationsId }}"
    description: Required parameter for the feedback_labels resource.
  - name: datasetsId
    value: "{{ datasetsId }}"
    description: Required parameter for the feedback_labels resource.
  - name: conversationsId
    value: "{{ conversationsId }}"
    description: Required parameter for the feedback_labels resource.
  - name: label
    value: "{{ label }}"
    description: |
      String label used for Topic Modeling.
  - name: labeledResource
    value: "{{ labeledResource }}"
    description: |
      Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
  - name: name
    value: "{{ name }}"
    description: |
      Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
  - name: qaAnswerLabel
    description: |
      QaAnswer label used for Quality AI example conversations.
    value:
      boolValue: {{ boolValue }}
      key: "{{ key }}"
      naValue: {{ naValue }}
      normalizedScore: {{ normalizedScore }}
      numValue: {{ numValue }}
      potentialScore: {{ potentialScore }}
      score: {{ score }}
      skipValue: {{ skipValue }}
      strValue: "{{ strValue }}"
  - name: feedbackLabelId
    value: "{{ feedbackLabelId }}"

`UPDATE` examples

patch

Update feedback label.

UPDATE google.contactcenterinsights.feedback_labels
SET 
data__label = '{{ label }}',
data__labeledResource = '{{ labeledResource }}',
data__name = '{{ name }}',
data__qaAnswerLabel = '{{ qaAnswerLabel }}'
WHERE 
projectsId = '{{ projectsId }}' --required
AND locationsId = '{{ locationsId }}' --required
AND datasetsId = '{{ datasetsId }}' --required
AND conversationsId = '{{ conversationsId }}' --required
AND feedbackLabelsId = '{{ feedbackLabelsId }}' --required
AND updateMask = '{{ updateMask}}'
RETURNING
name,
createTime,
label,
labeledResource,
qaAnswerLabel,
updateTime;

`DELETE` examples

delete

Delete feedback label.

DELETE FROM google.contactcenterinsights.feedback_labels
WHERE projectsId = '{{ projectsId }}' --required
AND locationsId = '{{ locationsId }}' --required
AND datasetsId = '{{ datasetsId }}' --required
AND conversationsId = '{{ conversationsId }}' --required
AND feedbackLabelsId = '{{ feedbackLabelsId }}' --required
;

Overview​

Fields​

Methods​

Parameters​

SELECT examples​

INSERT examples​

UPDATE examples​

DELETE examples​